Wellesley’s Department of Public Works Water Division is making it easy for its customers to make wise water choices. Simply visit here to and activate your account in the Town's Water
Customer Portal. Use the Portal to access your historical water use data, current water usage
details, and information to help you identify leaks in the home. Efficient water use is good for
your wallet and good for Wellesley’s natural resources.
The Water Customer Portal makes it easy to be a smart water user by allowing you to:
• Compare your hourly, daily, and monthly historical use.
• Identify ways to reduce your use and save on your bill.
• Sign up to receive notifications of high water use and potential leaks.
• Create a profile for your home or small business that can help you understand your
energy and water usage and provide better recommendations for reducing your usage
and saving money.
“By using the Water Customer Portal, customers can gain insights into their consumption and find
ways to reduce water use.” said Bill Shaughnessy, Water and Sewer Superintendent. “Smart
water use is in everyone’s interest and the Water Customer Portal is a personalized, data-driven
tool for understanding water use, identifying leaks and high usage, and promoting efficiency.”
The new Water Customer Portal also helps support Action NR2 in Wellesley’s new Climate Action
Plan: “advance the smart and efficient use of water by all community members.” Pumping,
heating, and treating water consumes energy. So conserving water reduces our carbon footprint.
Water conservation also helps maintain vital water in ecosystems. The Climate Action Plan,
completed in February 2022, provides a roadmap for achieving town-wide greenhouse gas
emissions reduction goals, including the goal of net zero emissions by 2050. These goals, adopted
by Town Meeting in April 2021, align with the State of Massachusetts and federal government carbon neutrality goals.
Information on ways to conserve water during these drought conditions is here.